Mastering multi-channel sales

The modern business environment has changed, with many companies selling through multiple different channels.

If you're not planning your multi-channel strategy, you could be missing out on additional revenue streams and further business growth opportunities.

Bringing your channels together and providing a consistent customer experience is now more crucial than ever to succeed with a multi-channel strategy.

In this eBook, you'll get the ideas you need, covering:

  • Visibility, insights and metrics
  • Finding the sales channel "mix" that's right for you
  • What you need to know with eCommerce
  • How the cloud can support a multi-channel business
  • Tips for adopting the right software for your needs
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"Now more than ever before, advancements in real-time stock availability, online ordering, instant order status updates, automated upsell suggestions and much more, are helping to grow accounts, find new customers and close more deals faster."

Why technology is critical to multi-channel sales success

Cloud technology is helping companies to gain live visibility across the business, reduce time-consuming manual processes, and deliver consistent, memorable experiences across multiple sales channels.

JCurve Solutions (ASX: JCS) is an award-winning cloud solutions provider that brings the right technology, tools, and talented people together and helps companies to realise lasting success.

As we transitioned from a manufacturer, to an importer, to a branded online retailer and wholesaler, our business requirements were changing very fast. We wanted to know how we could streamline all of our in-house processes, from order processing, through to managing customer data and order history.
Jordan Prainito
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Gain valuable insights to mastering multi-channel sales.